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Two children in a classroom examine objects closely with magnifying glasses, showcasing curiosity and exploration.

As education continues to evolve, the rise of Artificial Intelligence (AI) is bringing both challenges and opportunities. Across Wales, education and training providers are starting to explore how AI can support their work, from streamlining admin tasks to enhancing learning experiences. At Estyn, we are on a similar journey, looking at how AI can help us improve the way we inspect and engage with schools.

You can help us to gain a better understanding of the use of AI in education and Wales and help to shape its future by completing our brief survey: Artificial intelligence in education – share your views

AI in Welsh Education: The Journey Begins

Schools and training providers in Wales are beginning to see the potential of AI. Whether it‘s personalising learning to suit individual students or using AI-driven tools to reduce workload, there is a growing interest in what this technology can do. While some are already experimenting with AI, others are taking cautious first steps, keen to understand how to make the most of it safely and effectively.

Estyn’s Approach: Using AI to Enhance, Not Replace

Like schools, we at Estyn are exploring how AI can support our work. We have been focusing on how AI can help free up more time for inspectors to engage directly with teachers, parents, and learners. By automating routine tasks and helping us analyse information more efficiently, we can spend more time having meaningful conversations and really getting to the heart of what is happening in schools and training providers.

Of course, using AI responsibly is key. We are committed to making sure it is used safely and ethically, ensuring that it supports rather than replaces human expertise and judgement.

Learning from Our European Partners

To help us on this journey, we have been working closely with other education inspectorates across Europe. By sharing ideas and learning from each other’s experiences, we are building a better understanding of how AI can be used in education and inspection. This international collaboration is helping us shape our own approach, making sure we stay informed about best practice and new developments.

A Thematic Review: Understanding AI in Schools

As part of our work, we are carrying out a thematic review on behalf of the Welsh Government to get a national picture of how AI is being used in schools and Pupil Referral Units (PRUs). We want to understand how AI is being used in classrooms, what is working well, and where the challenges lie. More importantly, we are looking to gather examples of effective practice that we can share with others. The findings from this review will help shape future guidance and support for schools across Wales.

Together, we can navigate this new and exciting area, supporting each other on the journey and making sure AI is used in ways that benefit learners, teachers, and the wider education system.

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Interim visits are a new feature within our inspection framework for primary schools, secondary schools, all-age schools, and pupil referral units (PRUs). These visits, introduced in September 2024, provide school leaders with the opportunity to engage in professional discussions with inspectors about their progress, challenges, and areas for improvement.

Unlike core inspections, interim visits are not intended to draw overall conclusion about the effectiveness of a school but they will support leaders to review progress since the last core inspection and consider their next steps for improvement.  Inspectors will meet with school leaders during an interim visit to discuss self-evaluation, priorities, and actions taken to improve teaching and learning.

Why have interim visits been introduced?

Feedback from stakeholders suggested that they would welcome more frequent engagement from Estyn with schools and PRUs. This will help us to get to know schools better and to support them with their evaluation and improvement process.

Interim visits provide schools and PRUs with a regular touchpoint with inspectors, offering professional insights and reflections that can inform future improvements. This approach allows for a clearer picture of how schools are progressing between core inspections.

What are the benefits of interim visits?

Interim visits:

  • support professional discussions about strengths and areas for development
  • provide constructive feedback to help shape school improvement strategies
  • help inform the focus of the next core inspection.

What do headteachers say about interim visits?

 Feedback from a primary headteacher who recently took part in an interim visit suggests that the process is different from a core inspection. They found the visit to be a positive and reflective experience, giving them a clearer understanding of their school’s progress and priorities.

For more information, including insights from school leaders, visit:

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A classroom scene where a teacher, dressed in black, leans over to assist two young boys with light skin, who are working on an assignment using a tablet and notebooks. The boys, one in a black school uniform and the other in a maroon hoodie, are smiling and engaged in their work. The classroom has shelves filled with books and supplies, and other students are visible working in the background.

Estyn today publishes the Chief Inspector’s Annual Report 2023-24 outlining a mixed picture for Wales’s education and training provision as the inspectorate highlights strong practice as well as key areas in need of improvement.

According to Chief Inspector Owen Evans, there is much to celebrate in the sector but continuing issues such as self-improvement planning remain a crucial area for educators to focus their efforts. The report emphasizes that only a minority of providers demonstrate strong practice that drives improvement, while others do not evaluate the impact of teaching on learning closely enough.

In addition to this, the Chief Inspector highlights the need for a clear focus on basic skills across the curriculum. There are notable gaps in how providers plan for the development of learners’ literacy, numeracy, and digital skills currently.   

The report highlights commendable efforts by schools to integrate anti-racism into their ethos and practices, as well as strong practice in the promotion of Welsh language and culture. Longstanding issues such as learner absenteeism and the recruitment of teachers and support staff across a number of specialisms continue to pose additional challenges for education leaders.

Owen Evans, Chief Inspector, says,

“We are acutely aware of the pressures and challenges facing education providers currently but self-evaluation in schools and other providers needs to improve to strengthen the system. We need strong leaders to drive this improvement as the failure to do so is holding back progress for too many learners.”

The HMCI’s annual report looks back at findings from inspection and thematic reports over the last academic year. Following on from the publication of Estyn’s sector summaries in October, January’s full report offers detailed context and provides a much deeper insight into what’s working well and what needs to improve across sixteen education and training sectors in Wales. Schools, non-maintained nursery settings, colleges, work-based learning apprenticeships, adult learning in the community, and youth work are among the sectors featured.

With the aim of providing useful feedback for the education and training workforce, the annual report also provides a summary of each of the national thematic reports produced by Estyn this year, and to further support improvement, signposts to inspection reports and case studies from providers that were inspected and were found to be doing particularly well.

The report also evaluates how well providers are tackling some of the specific challenges facing learners in Wales through a series of topical key theme summaries.

This year’s key themes include:

  • anti-racism  
  • the implementation of the Curriculum for Wales  
  • self-evaluation and improvement 
  • recruitment challenges  
  • good practice in promoting the Welsh language  

Owen Evans, Chief Inspector continued:

“This year’s report demonstrates that the Welsh education and training sectors have significant strengths but also a number of areas that continue to require improvement. We are committed to supporting improvement through our activities and hope that the report itself and the supporting resources will help providers to reflect constructively and drive improvements for our learners across Wales.”  

As well as a range of best practice case studies, Estyn’s report is accompanied by a series of podcasts this year which bring together providers across sectors to discuss some of the challenges and best practice in line with the key themes of anti-racism and the implementation of the Curriculum for Wales.

You can access the full report here.

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Portrait of a smiling person with gray hair, dressed professionally, standing in front of a promotional banner that reads 'Ready Already Post-16' with various photos of students in the background.

At Estyn, we’re committed to helping providers improve the quality of education and training, ensuring positive outcomes for all learners in Wales. Inspections are an integral part of this process, evaluating current standards, identifying strengths, and highlighting areas for growth. Our aim is to support providers on their journey toward excellence.

We understand that inspections can sometimes feel challenging, but they are designed to be a collaborative experience. Our inspectors are here to work with you, and we don’t expect perfection. Instead, we want to see a genuine reflection of your everyday practices and learner experiences.

What we look for during inspections

  • A typical week of activity: We want to observe the day-to-day experiences of your learners and staff. Plan as usual for your classes, sessions, or workshops during the inspection—there’s no need to over-prepare.
  • On-the-ground observations: Our inspectors focus on what’s happening in real time and actively listen to your learners to understand their perspectives.
  • Highlighting strengths and areas for improvement: Inspections are an opportunity to celebrate what’s working well and identify ways to enhance the learner experience further.

There’s no need to create additional paperwork or follow specific teaching or assessment methods. What matters most is how your approaches support learners’ progress and development. We’re looking for authentic practices that make a difference.

Ready Already! for an Estyn Inspection

We believe that providers across Wales are already prepared for an Estyn inspection. By focusing on delivering quality education and training every day, you’re demonstrating the readiness we’re looking for.

Want to see what an Estyn inspection really looks like? Watch these videos from Cardiff and Vale College and Grŵp Llandrillo Menai for an honest reflection of the process:

To learn more about how you’re Ready Already! for an Estyn inspection, visit our campaign page here:

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Join us live at 3:45pm on 29 January 2025 for a discussion around the effective practice and key findings of our recent thematic report: Thematic Report: Transition and pupil progression – Estyn

The report author, Andrew Thorne HMI will be joined by representatives from Ysgol Llywelyn, Rhyl and Rhyl High School to share their experiences. There will also be an opportunity to ask questions you may have on the report or the topic more broadly.

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Join us live at 4pm on 16 January 2025 for a discussion around the effective practice and key findings of our recent thematic report:

Thematic report – The additional learning needs system

The report author, Lyn West HMI will be joined by representatives from Homestead Nursery and Whitmore High School to share their experiences. There will also be an opportunity to ask questions you may have on the report or the topic more broadly.

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A person typing on a laptop with various digital icons overlaid, including an AI symbol, a book, a graduation cap, a target, and a magnifying glass, representing technology, education, and artificial intelligence.

Estyn, the education and training inspectorate for Wales, will lead a review to understand how Generative Artificial Intelligence (Gen AI) is currently used in schools across Wales.

The review will examine current use of Gen AI tools and explore the potential benefits to schools, while also considering the challenges they may pose. 

The first phase of the review includes a survey for schools and pupil referral units asking for their views and experience, followed by more in depth engagement with teachers.  The findings are expected to be published in the summer.

To support schools considering or beginning to use Generative AI new guidance has been published. The guidance is part of a wider package of support for schools available on Hwb  and developed with input from leading online safety experts, including the UK Safer Internet Centre, Common Sense Education, Praesidio Safeguarding and Internet Matters.

Cabinet Secretary for Education Lynne Neagle, said:

“Artificial Intelligence presents a huge potential for schools; the technology is evolving quickly, and it is vital that schools are supported to navigate change.

By getting an understanding of the good practice already being used we can help schools to embrace the opportunities AI could bring responsibly, while continuing to prioritise the safety and well-being of staff and learners.

Estyn are well placed to undertake this review, given their deep understanding of the education sector in Wales. As a government we continue to work with partners including local authorities and engage with leading online safety organisations to ensure schools are guided by the best expert advice.”

Owen Evans, His Majesty’s Chief Inspector at Estyn said:

“We are very pleased to be launching this important call to gather views from education professionals to better understand how both teachers and pupils are already using generative AI in schools and pupil referral units across Wales.

Generative AI has the potential to transform education if used responsibly and its use amongst educators and learners is accelerating at a rapid rate. Having a clearer understanding of the integration of AI in schools at a national level will enable Government to better support and guide the education community in the use of this powerful technology.

We would encourage school leaders, teachers and support staff to share their experiences and engage with the survey which is now live. We look forward to meeting with providers over the coming months to speak in more detail about their work in applying AI within their settings.

Generative AI presents real opportunities to transform the education sector and the experience of both learners and educators.”

Alongside the review an AI subgroup of Digital Learning Cymru has been established to ensure sector input and a network of experts from across education, industry and third sector are helping to inform the opportunities and challenges of AI.

To take part in the review, please share your views and experiences of Generative AI in schools and PRUs in this survey:

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A person with a hearing aid is having a conversation with a young child seated across the table, in a room with warm lighting.

A report published today by Estyn considers how well schools, settings, and local authorities are implementing and embedding aspects of the Additional Learning Needs and Education Tribunal (Wales) Act 2018 (ALNET) and the accompanying ALN Code.

The report, The additional learning needs system: Progress of schools, settings and local authorities in supporting pupils with additional learning needs, highlights the strong commitment and resilience of staff in schools, settings, and local authorities in supporting pupils with ALN. However, it also points to inconsistencies in how effectively reforms have been implemented and the challenges faced by stakeholders. This report builds on findings from Estyn’s recent thematic review, The new additional learning needs system.

Findings show that where ALN reform has been implemented successfully, many pupils are making suitable progress from their starting points. Schools and settings with an inclusive culture focused well on the learning and well-being of all pupils. The role of the Additional Learning Needs Co-ordinator (ALNCo) was particularly impactful when integrated into senior leadership teams, where they contributed strategically to improving provision and outcomes for pupils with ALN.

Despite progress, the report identifies significant challenges. These include:

  • Variability in the quality of local authority guidance for inclusive teaching and learning
  • Inconsistent interpretation of the ALN Code, particularly in the development of Individual Development Plans (IDPs)
  • Limited equitable support for Welsh-medium ALN provision due to recruitment and resource challenges

The report also recognises positive developments in funded non-maintained early years settings. Early Years Additional Learning Needs Officers (EYALNLOs) were found to provide timely and effective support for younger children with emerging or identified ALN.

Owen Evans, His Majesty’s Chief Inspector, said:

“It is encouraging to see the dedication of school staff and local authorities in implementing ALN reform. However, our findings show that more needs to be done to ensure consistency and equity in provision, especially for Welsh-medium learners and in clarifying the application of the ALN Code.

“We hope this report will support schools, local authorities, and the Welsh Government in building on the positive practices identified and addressing the remaining challenges, particularly in strengthening inclusive education across all settings.”

The report includes recommendations for school leaders, local authorities, and the Welsh Government. It highlights effective practices and provides suggestions for improving ALN provision, including strengthening professional learning, enhancing Welsh-medium support, and improving quality assurance processes.

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Estyn has been developing the way it works. Whilst accountability within the education and training sectors in Wales continues to be our founding principle, we are committed to supporting sectors to improve. We are increasingly using our expertise and communication channels, including our newly revamped website, to signpost best practice found in our national programme. At the heart of everything we do is the learner, and in that spirit we have amended our logo to reflect this.

 In a whole Estyn exercise, led by the participants of our first Leadership Programme cohort, we have developed a simple tagline that reflects what’s important to us. It should essentially bring together our mission, values and focus as an organisation.

After a vote of all staff and after a great deal of discussion, we settled on a tagline that we hope captures what we believe in and what the sectors we serve believe in.

“For learners, for Wales | Dros ddysgwyr, dros Gymru”

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A new joint report published today by the health, care, and education inspectorates in Wales highlights the need for improvements in mental health support for children and young people.

During our work, we heard from 215 children and young people, 200 parents and carers, as well as 252 professionals. When asked, over half of children and young people aged 11 to 16 told us they didn’t know where to turn for support, and many told us, when help was needed, it wasn’t always available.

While some progress has been made, the findings by Healthcare Inspectorate Wales (HIW), Care Inspectorate Wales (CIW), and Estyn reveal that many children and young people are still struggling to access the help they need, when they need it.

The report highlights the dedication of professionals who are working hard to support children and young people, despite increasing demand for services. Innovative solutions, such as online resources and app-based support, along with welcoming spaces like Crisis Hubs and Youth Cafés, are providing young people with flexible options for seeking help. However, further action is required to ensure that every child and young person in Wales gets the right support, at the right time.

Our work has illustrated the need for organisations to work better together, particularly in addressing the ongoing challenges with accessing specialist mental health support across Wales.

Key findings include:

  • Improvement in Early Help and Prevention: Schools, online platforms, and voluntary groups are providing more mental health support than ever to prevent the need for specialist CAMHS input, but some children and young people are still missing out on timely and effective support.
  • Gaps in Specialist Care: Despite shorter waiting times for initial CAMHS assessments, follow-up care remains a major challenge for all children and young people. This is particularly the case for those with complex needs, including care experienced and neurodiverse young people, who are often left without timely and effective care.
  • Disparity in service access: There are disparities with the eligibility criteria and thresholds for accessing CAMHS, leaving many families and professionals frustrated by the communication and lack of clarity around how these decisions are made.  It was also concerning to find that those who speak Welsh were not easily able to converse in their language of choice for mental health care and support.
  • Rise in Crisis Support: New initiatives like Sanctuary Spaces and Crisis Hubs are providing alternatives to emergency room care for children and young people in crisis. However, high demand means many are still only accessing support when they reach breaking point.
  • What Needs to Change: The report raises concerns about funding, poor communication between services, and a lack of coordinated care. It calls for stronger partnerships between health and local authorities to ensure children and young people get the right care at the right time.

We hope the findings within this report drive forward improvement for children, young people and those close to them so that they have a better experience accessing services like CAMHS (Child and Adolescent Mental Health Services), with shorter, clearer waiting times.

Alun Jones, Chief Executive of Healthcare Inspectorate Wales, said: ” This report highlights the urgent need for improvement in mental health services for our children and young people. While we commend the dedication of professionals who are working tirelessly to provide support, many children and young people are still struggling to access the care they need. We cannot allow a sense of helplessness amongst children and young people to persist; every child in Wales should know where to turn for help and receive timely support, regardless of their location.

The findings highlight both the progress made and the significant gaps that remain. We must improve collaboration among health boards and local authorities to create a more coordinated system. This is not just about improving services; it’s about ensuring that every child and young person in Wales has the right mental health support they need.

We thank all the children, young people, parents, carers, professionals, and stakeholders who contributed to this review.”

Chief Inspector of Care Inspectorate Wales, Gillian Baranski said:

“Mental health support for our children and young people is not just a statistic; it’s a call to action. It’s deeply concerning that over half of Wales’s children and young people don’t know where to turn for help. We recognise the immense strain this places on individuals, families, and our dedicated professionals in health, education, and local authorities. While initiatives like Crisis Hubs offer hope, we must do more. We are committed to fostering better collaboration between services, addressing gaps in care, and working tirelessly towards a mental health support system that is transparent, accessible, and effective for every child and young person in Wales.

His Majesty’s Chief Inspector of Education and Training in Wales, Owen Evans said:

“The findings of this report highlight that more needs to be done to improve mental health support for children and young people in Wales.  Although there are some innovative approaches being delivered by committed professionals, too many young people cannot access the support they need in a timely manner.  In the report, we identify the need for all partners to work together effectively to urgently improve services for every child and young person in Wales.  Our thanks to all the children, young people, families, professionals, and stakeholders who contributed to this review.”

If you or someone you know are going through a difficult time and need support, please access the information and resource links below:

Mind

Young Minds

NHS 111 Press 2