Principle 1. Learner-focused - Estyn

Principle 1. Learner-focused


QAA and Estyn logos

Learner-focused

Self-evaluation is centred on how provision supports learners’ achievement, well-being, and progression. Evaluations are be based on how effectively the provider’s work is making a difference to learners’ experiences and outcomes.

This ensures the process remains grounded in the ultimate purpose of education, supporting learners to succeed and thrive. Focusing on learners helps providers align resources and strategies to what matters most.

Reflective questions

  • How clearly does our self-evaluation demonstrate the difference our provision makes to learners’ experiences, outcomes, and progression, rather than focusing primarily on processes, activities, or compliance?
  • How well do we use learners’ perspectives to shape our self-evaluation, and how confident are we that these perspectives reflect the diversity of our learner population?
  • In what ways does our self-evaluation identify and explore variation in learners’ experiences and outcomes across courses, modes of study, and learner groups?
  • How effectively does our self-evaluation link learners’ experiences to the decisions we make about curriculum design, support, assessment, and resource allocation?
  • How well do we evaluate the impact of our improvement actions on learners, and how do we know whether changes have genuinely improved learners’ achievement, wellbeing, or progression?
  • How well does our self-evaluation capture learners’ experiences at key transition points (for example entry, progression between levels or years, and exit), and what does this tell us about how effectively we support learners to succeed over time?
  • How confident are we that our self-evaluation reflects what it is genuinely like to be a learner at our institution, and how do we test or challenge our assumptions where learner evidence is mixed or uncomfortable?