Our priorities - Estyn

Our priorities


Mission and vision

Our vision is to improve the quality of education and training, and outcomes for all learners in Wales.

Our mission is to support education and training providers to develop a self-improving and learning culture through our advice, inspection and capacity building.


Strategic objectives

  • We provide public accountability to service users on the quality and standards of education and training in Wales
  • We inform the development of national policy by the Welsh Government and Medr
  • We build capacity for improvement of the education and training system in Wales

Our Values

Behaviours:

  • Respect and uphold Welsh language and culture
  • Use evidence, avoid bias, and challenge inequality when we see it
  • Make fair, consistent, and transparent decisions that respect people’s diverse contexts
  • Act with honesty, integrity, and professional ethics

Behaviours:

  • Consider people’s wellbeing, lived experiences, and cultural context
  • Listen actively to understand others’ experiences and perspectives
  • Value difference and embrace inclusivity, ensuring everyone feels represented
  • Show empathy, kindness, and professional respect

Behaviours:

  • Tackle challenges collectively and support one another
  • Work openly with colleagues, providers, and partners, valuing diversity and sharing insights
  • Build trust and strengthen relationships through clarity, curiosity, and respect

Behaviours:

  • Use feedback and evidence to improve systems, practice, and outcomes
  • Seek opportunities for reflective practice and personal and professional development
  • Encourage innovation, curiosity, and constructive challenge
  • Maintain high standards and focus on meaningful progress for learners

Behaviours:

  • Demonstrate pride in serving Wales by upholding its values, culture, and bilingual heritage
  • Demonstrate professionalism through communication, conduct, and decisions
  • Take accountability for actions, outcomes, and the impact of our work
  • Lead with integrity, clarity, and fairness

Stakeholder engagement strategy

Read our latest stakeholder engagement strategy

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