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Improvement Resource Type: Effective Practice


Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

Castell Alun High School is a co-educational 11 to 18 English-medium community comprehensive school situated in the village of Hope, Flintshire. There are currently 1,374 pupils on roll, of whom 307 are in the sixth form.

The school serves a wide area made up of mainly rural communities from Penyffordd, Penymynydd, Kinnerton, Ffrith, Llanfynydd, Treuddyn, Leeswood, Hope and Caergwrle. Around 5% of pupils are entitled to free school meals, which is lower than the national average of 17.7%, and 7.3% of pupils live in the 20% most deprived areas of Wales.

The pupils entering the school represent the full range of ability. Around 4.3% have a special educational need. This figure is lower than the national average of 19.2%. Under 1% of pupils have statements of special educational needs. This figure is lower than the national average of 2.5% for Wales as a whole.

A very few pupils come from ethnic-minority backgrounds and currently no pupils receive support to learn English as an additional language. A very few pupils speak Welsh as their first language.

The school is committed to further development through effective self-evaluation by providing quality learning experiences and promoting high expectations whilst recognising and celebrating success for all.

As part of a more reflective and shared self-evaluation process with both staff and pupils, the school culture has undergone a subtle shift, where teachers willingly accept and value learner voice and where pupil opinion and comment is used to influence outcomes and learning experiences. Pupils’ views and opinions are integrated into the processes of self-evaluation across the school at all levels.

Taking account of pupils’ learning perspectives in order to improve learning is an integral part of the school’s self-evaluation process. Pupils feel involved and valued in the school and the benefits that have arisen from this are manifold.

Nature of strategy or activity identified as sector-leading practice:

Year group councils provide an effective vehicle for pupils to have a voice. ‘Pupil Development Managers’ ensure that at least three meetings take place per term with year group representatives elected by their peers. They are expected to formally feedback to their tutor groups and to follow up an action points.

  • The school council comprises of pupils who have been selected from the Year Group Council and is chaired by two selected sixth form pupils. In negotiation with the assistant headteacher responsible for pastoral arrangements, meetings take place four times per term. The headteacher attends all meetings and action points are distributed to all staff and are reported back to pupils by year representatives as part of assemblies in year and group tutor sessions.
  • To ensure that all groups of learners, irrespective of ability or background, have a voice, Pupil Development Managers, as part of their self-evaluation process, meet regularly with identified groups of learners, for example pupils identified through an attitudinal survey. Feedback from these meetings is given to the senior leadership representative attached to each year group and is also discussed as part of the Learning Area Managers’ agenda with their senior leadership link.
  • The biennial cycle of Learning Area Reviews and the termly Key Stage Curriculum Reviews use pupil voice as an integral unit of the review process. Pupils adopt the role of peer questioners as well as peer representatives and have been given training on effective questioning techniques. They are asked to comment on teaching and learning and their responses are included in the final documentation that is published to all members of staff. Pupils are also given feedback on their effectiveness in the process and are used to provide pupil voice training.
  • The introduction of Pupil Voice Subject Action Groups allows pupils from across all the key stages to work closely with Learning Areas to discuss teaching and learning issues such as the content schemes of work and assessment procedures.

Improvement Resource Type: Effective Practice


Information about the school

Pillgwenlly County Primary School is a large, inner-city school in Newport.  It has 633 pupils aged from 3 to 11 years, 94 of whom attend part-time in the four nursery classes.  The school has 21 mainstream classes, six of which are mixed-age.  The school houses a local authority learning support unit that caters for up to 10 pupils with moderate to severe learning and communication difficulties.  

Context and background to sector-leading practice

The three-year average of pupils eligible for free school meals is just over 40%.  This is well above the national average (21%).  The school identifies about 36% of pupils as having additional learning needs.  This is above the national average of 22%.  All pupils in the learning support unit and a very few pupils in the mainstream school have a statement of special educational needs.  Around 90% of pupils at the school are from ethnic minority groups or non-British backgrounds.  Many pupils have English as an additional language and around 20% start school with little or no English. 

Description of nature of strategy or activity

Pillgwenlly Primary works effortlessly to welcome and assist families who have arrived from overseas.   Many of these have not experienced the United Kingdom Educational System and many who had little educational experience in their home country.  As an attempt to help both the parents and children with the transition into full time education, Pillgwenlly offers numerous highly effective family engagement initiatives.

These initiatives include:

  • Family Nurture Group
  • Nurture Groups
  • Open College Network Qualification Family Learning Course specialising in English
  • Family Intervention Learning: Reading Booster Classes and Maths Games Classes
  • Family Lending Library
  • Practical Parenting Sessions
  • Language and Play and Number and Play
  • Reception Parents Literacy Club

Family Nurture Group

There has been a significant increase in learners arriving at Pillgwenlly Primary School, who do not speak English and have had little or no previous school experience.  The school recognised the particular needs of these learners and needed a strategy to engage the families in the life and work of the school.  The school established a Family Nurture Group to provide the families with social and emotional support while assisting them to settle into the local community and school.

The family Nurture Room provides a place where pupils and their families (parents or grandparents) can join them for part of the week.  All learners have a base class.  The pupils access the Family Nurture Room for 55% of their week, working alongside their family members for 10% or 20% of the week and attending their base classes for the remainder of the week with home language support.  As soon as the learners have acquired the skills to support them with their learning and wellbeing, they transfer into their base class full time.  The Family Nurture Room has also provided a forum for parents to have access to support resources; for example – school nurse, midwife, dentistry and other professionals.  

Nurture Groups

Pillgwenlly Primary offers a Nurture Group to provide a suitable learning environment for some of the most vulnerable pupils and the ‘hard to reach’ parents.  Parents fully engage with the Group and attend ‘Play and Stay’ sessions.  These sessions involve the parents/guardians attending class for half a day and working with their child and the Nurture Group adults.  The school also offers reading guidance sessions to parents/guardians on a regular basis.  These opportunities assist parents/guardians in becoming confident in attending school events and having a clearer understanding about their child’s learning.  This year, Pillgwenlly Primary School also piloted a project: ‘Engaging Parents Through Ipad Learning’.  This was popular, and parents stated that it provided them with information on purposeful Ipad use at home.  Attendance at all events was good.  Parental responses included: ‘you get a sense of family in this school’, ‘he knows how to take turns now and how to learn in the class’; ‘ as a parent I am not concerned about asking the school questions now – nurture group has developed my confidence as well as my child’s’.  The Foundation Phase Nurture Group has been in operation since 2004.  The school has achieved the Boxall Quality Mark Award.

Open College Network (OCN) Qualification Family Learning Course specialising in English

Pillgwenlly Primary offers weekly Family Learning Sessions for parents within the Foundation Phase, with a focus on basic skills in literacy and numeracy.  The first part of the morning session focuses on developing the parents’ knowledge and understanding of the English Language and during the second part, the parent learns alongside their child in a classroom situation.  Parents attending this workshop had a desire to gain a qualification; hence, the school new calls it the OCN (Open College Network).  This parent group currently consists of twelve families.  Many parents who have completed their OCN qualification in previous years, are now ‘parent mentors’ and support new families in achieving their OCN qualifications.  This has encouraged parents to extend their training and gain additional qualifications at college. 

Family Intervention Learning, Reading Boosters Classes and Maths Games Classes.

Pupils taking part in the Maths Catch Up Programme have some learning sessions with their parents.  Staff explain to parents how to use resources such as a ‘hundred square’, ‘multiplication grid’, and number lines to help their children with mathematics  The family session also involves playing maths games; many of which the parent makes to take home.  As a result, parents have gained a clear understanding of the content of the Maths Curriculum and children have the opportunity of sharing their numeracy skills.

Family Lending Library

Families can borrow games, puzzles or books on a weekly basis.  Staff show pupils how to play the games in order for them to share the activity with their families.  This is a really exciting and popular project and is now available in both the Foundation Phase and key stage 2.

Practical Parenting Classes

Pillgwenlly Primary School offers families help and guidance in supporting them with their routines and boundaries at home.  It gives parents the opportunity to make visual timetables for the home, routine charts to support them in getting their children to bed and to school on time, positive behaviour charts and healthy eating strategies.  Trained school-based staff work with the pupils in order for them to engage in the home activity.  Parents who have accessed this support speak very highly of the support it has given them organising their family home.

Language and Play/ Number and Play

In the Autumn term, new Nursery parents attend Language and Play sessions.  Parents attend practical sessions alongside their children in order to gain a better understanding of how their children learn, and how they can support this learning at home.  A Numeracy and Play programme follows this in the Spring term.  A fully trained in-house facilitator runs this parenting programme.

Reception Parents Literacy

As a continuation of parental engagement in Nursery, though Language And Play and Numeracy And Play, parents of pupils in reception classes attend literacy sessions on a Wednesday in the Family Learning room.  Parents continue to develop their knowledge of how they can support their children’s learning at home.

Pillgwenlly Primary School recognises that there is always more to do to engage parents in their child’s learning and attitude to school life.  This year the school has also produced the following information leaflets:

  • Attendance: Every Day Counts
  • How to Help your Child with Maths: Every Day with Numbers
  • How to Help your Child with Reading: Every Day with Word

Outcomes / Impact on learners:

The outcomes have included forming trusting relationships with new families.  Their participation in school life has resulted in improved standards for disadvantaged learners and has provided those learners with the literacy and social skills they require to achieve at school.  Learners’ attitude to school has developed positively; pupil attendance rates have improved (range of 47% to 71% to a range of 84% to 96%), parent attendance at family learning sessions is between 94% and 100%, parental attendance to consultation evenings has also significantly improved.

How have you shared your good practice?

The school has shared its practice in both the Family Nurture Group and the Foundation Phase with schools across Wales and some schools from across the border.  Staff from Pillgwenlly Primary School attend Nurture Network Group Meetings and have presented at the National Nurture Conference and at a local Neglect Conference.

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

The school has committed to raising standards in literacy and numeracy and improving the achievement of more able and talented pupils (MAT) as its main strategic priorities for two years. In order to achieve effective work in these areas, professional working parties have been established to lead developments in terms of pedagogy in the classroom based on data evidence and empirical research which has had a direct influence on the achievement of pupils who were identified as more able and talented.

Description of nature of strategy or activity identified as sector-leading practice

The school’s staff has been divided to be members of one of the working parties on literacy, numeracy and improving the achievement of MAT pupils.  The nature of the strategy was that representatives of every department across the three areas would contribute to research work in the classroom that would lead to developing teaching strategies.  In implementing the strategies, teachers would report back to the working party on pupils’ achievement in the class and then share good practice that was developed in training sessions.  Core to the work of the three working parties was the work of the peer observation trios who observed each other’s lessons beyond their specialist subject with the aim of sharing good practice in the three areas in question across the curriculum.  In doing so, teachers’ ability to observe innovative strategies in other departments was promoted.

The focus of the literacy working party was researching standards in writing in Welsh and identifying the main weaknesses. Pupils’ written work was scrutinised across the curriculum to identify the main weaknesses in language. Three sub-groups were formed and each one was responsible for one aspect, and to produce a strategy for raising standards. Then, the strategy was shared with the working party to in order to implement in the classroom before evaluating it and sharing it with the whole staff.  The fruit of the sub-group’s work was to create a  punctuation ladder, concise verb mats and a video on the rules of mutation by pupils at the school.

The focus of the numeracy working party was to produce strategies to promote improvement in pupils’ numeracy skills on the basis of data evidence, and also to develop teachers’ confidence in dealing with numeracy across the curriculum.  Plans were produced to encompass all the implications of implementing the Numeracy Framework.  Weekly numeracy empowerment sessions were established to supplement the school staff’s numeracy skills.  Termly MAThematics problem-solving sessions were held for Year 6 primary MAT groups.  Peers’ lessons were observed within the community and good practice was shared by leading whole-school training sessions for staff.  Strategies were considered to hone pupils’ skills of solving numeracy reasoning problems. Appropriate reasoning tasks were distributed to all departments to be trialled with different groups of pupils and the effectiveness of strategies was discussed, and good practice was refined according to feedback.

The focus of the more able and talented (MAT) working party was to consider ways of promoting the outcomes of the school’s more able pupils on the basis of the school’s data evidence. As a working party, research was carried out into effective strategies for challenging MAT pupils.  This included a series of lesson observations to discover successful techniques within various subjects. The main findings were shared within the working party. Then, a handbook was produced for the use of the school’s teachers to outline effective differentiated learning methods that are able to extend the able pupils within mixed ability classes.  In addition, a consequence of the activity of the MAT working party is competing for the NACE Challenge Award.

What impact has this work had on provision and learners’ standards?

By linking the activity of the working party with the school’s main priorities, these areas were kept high on the whole-school development agenda over time. Research was conducted into effective learning and teaching strategies to raise standards in literacy and numeracy across the curriculum and also in differentiating for MAT pupils. The work of the three working parties has had a positive effect on our outcomes, not only through training and strengthening staff skills but also through improving our literacy and numeracy provision and improving the school’s GCSE and A level results.

How have you shared this good practice?

Good practice has been shared within our Primary Cluster by arranging a joint INSET day. Visits for teachers have also been arranged within our primary cluster. There were structured opportunities for primary MAT pupils to benefit from Numeracy and Literacy enrichment sessions as part of the transition arrangements. Good practice has also been shared in Literacy, Numeracy and MAT County Networks.

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

Itec received a contract growth of 100% in August 2011.  Learner experience and outcomes during this growth period were of utmost importance and in line with the Learner Involvement Strategy, hence the need for a live reporting system that gave us the ability to observe this centrally – direct from the learner. Sustaining a strong learner experience was identified as key to increasing overall learner satisfaction, retention, progression and outcomes.  Also, with the increase in learner numbers and subsequent expansion into our supply chain there would be the need for any new system to be delivered throughout the supply chain.

A system was required that:

a.         could give Itec up to the minute access to data about the learner experience

b.         could be easily adopted consistently across the supply chain

c.         was not limited by geography or accessibility issues

d.         could be used across all programmes

e.         allowed us to interrogate learner data centrally to explore patterns, react to trends and identify groups or individuals that were not receiving the best possible experience.

f.          be compatable with, or easily compared with the Learner voice process.

It was agreed that a transparent, and efficient and performance focussed approach was a necessity. The concept of ‘IDRIS’ – ITEC Data Responsiveness Internal Survey System was developed which allowed a web based performance system to be developed, breaking down access barriers and addressing time and resource limitations. The system provides live satisfaction and response rates performance for all programmes.

The system now encompasses current partners to ensure standardisation and a live holistic view and measurement of satisfaction rates for ITEC can be seen.

Description of nature of strategy or activity

1.         IDRIS is a multi-platform learner experience system that provides live data to monitor the quality of learning.

2.         At the front end is a user-friendly software tool that instigates genuine feedback from learners through PC, laptop or mobile device.

3.         Learners are asked to input their feedback through IDRIS at three points in their learner journey (induction, mid-term and exit) and are supported by regular learner fora.

4.         The tool allows data to be amalgamated to observe trends as well as allowing learners to feedback specific comments relating to their experience.

5.         The data is reviewed and discussed at every senior management team meeting and action is taken where a need is identified.

6.         IDRIS is also available in Welsh.  IDRIS has also been delivered a level of compatabilty with the Learner Voice process in terms of questions and categories.  This enables ITEC and its subcontractor partners to benchmark against each other and across the entire Welsh network.

What impact has this work had on provision and learners’ standards?

Main areas for improvement identified across in-house IDRIS evaluations:

  • Quantity and Quality of Equipment / Resources available in centres
  • Information provided on options available after programme completion
  • Feedback to learners on views given
  • Ensuring training is relevant, or that learners understand the purpose of certain topics within their learning 

Changes made by ITEC since the development of IDRIS – Provision wide

  • IDRIS live – all provision inclusive of partners
  • Additional roles – Transition Co-ordinator
  • Building alterations – Cwmbran / Bridgend
  • New IT equipment for all centres
  • LSC – Learner Storage centres
  • New Engagement curriculum being piloted, inclusive of ILP packages and blended learning
  • Tutor recruitments – further use of micro teach
  • Improved Learner journey documentation and process, including induction and counselling ‘video’
  • Partner development days and sharing of best practice

Changes made by ITEC since the development of IDRIS – Local

  • Trial of learner representatives (Llwynypia)
  • Hours of attendance to suit travel arrangements
  • Breakfast clubs and coffee mornings
  • Sports events and cultural visits
  • More Guest speakers
  • Change of structure to prevent overcrowding
  • Welsh ‘days’, ESDGC days
  • Workshop development
  • Televisions and equipment
  • Charity walks and events

Impact Assessment

IDRIS is aligned to the Learner Voice (LV) questions, therefore allowing us to measure / benchmark against the Learner voice results.  The 2013 LV results showed that although ITEC received good results, the percentage of very good ratings achieved was below the sector average.  Impact Assessment has shown that the identification of improvements required via IDRIS and the subsequent implementation of changes have had a positive impact on the provision of ITEC and the standards our learners achieve, raising our Very good rating profile:

Provision

Using the results from IDRIS over a 5month period October 2013 to Jan 2014 – the following increase in % of learners giving a rating of ‘Very Good’ (VG) has been measured:-

Main areas for improvement identified across in-house IDRIS evaluations and increase in % of VG ratings given:

  • Quantity and Quality of Equipment / Resources available in centres – 19% increase
  • Information provided on options available after programme completion – 10.5% increase
  • Feedback to learners on views given – 8% increase
  • Ensuring training is relevant, or that learners understand the purpose of certain topics within their learning – 28.4% increase

Further, when reviewing all LV / IDRIS main topic ares., the following positive increase in % Very Good ratings have been measured:-

  • Information and Advice – 12% increase
  • Support (Extra Learning Support) – 24.4% increase
  • Support (personal issues) – 7.6% increase
  • Responsiveness – 1.2% increase
  • Health and Wellbeing – 3.3% increase
  • Teaching and Training overall – 25% increase
  • Teaching and Training (one on one time) – 36.2% increase
  • Teaching and Training (listening) – 3.3% increase
  • Overall rating of provision – 28.6% increase
  • Met expectations – 23% increase

Standards

  • 594 learners have completed evaluations on the IDRIS site, 129 of these have terminated. The PPR for this cohort of learners is 72.5% v’s 61% for the cohort as a whole.
  • ASR of those terminated Learners who have been involved in ITECs Responsiveness strategy and completed at least 1 sitting of IDRIS Learner Evaluation:-
    • Engagement – 90.9% (v’s 70.5% as whole)
    • Traineeship Lv1 – 69.8% (v’s 56% as a whole )
    • Steps- 57.8% (v’s 62.4% as a whole)                                         
  • ASR ESW Communications of those terminated Learners who have been involved in ITECs Responsiveness strategy and completed at least 1 sitting of IDRIS Learner Evaluation:-
    • Engagement – 100% (v’s 67% as whole)
    • Traineeship Lv1 – 72.7% (v’s 67.5% as a whole )
    • Steps- 63.2% (v’s 66.4% as a whole)     
  • Transition co-ordinator role – as a result of the support / guidance offered by this new role, the  attendance rate for this cohort of learners in Llwynypia has increased from 46% to 89%. (also see support measurements above)

Way forward:

Plans are in place to further extend and development the IDRIS system:-

  • Extend the use of IDRIS to the Employer and Stakeholder Evaluation systems
  • Extend the use of IDRIS mobile ‘phone questionnaire to hard to reach Neets provision and other non-Welsh Government provision
  • Extend feedback systems to be inclusive of further social media eg facbook and text facility
  • Ongoing Trend analysis and bench marking data (sufficiency of data)
  • Comparison and benchmark against new Learner voice results

How have you shared your good practice?

The ITEC IDRIS system has been developed further to be used externally by all Apprenticeship subcontractors / Partners.

ITEC work with nine main partners. Our prime contractor module is centred on three core factors:-  performance, quality and development. We work with our partner’s to ensure that the service we offer our customers is of the highest standard.

Our current partner base:

MVRRS – South Wales: Health and Social Care

LMJ – South Wales: Health and Social Care, Management

Plato – North Wales: Health and Social Care, Retail, Administration, Management

ELT – South Wales: Management

PTAS – Wales national: Rail

Rossett – Wales National: Health and Social Care, Childcare

ISA – South Wales: Hair and Beauty

ABM Health Board – South wales: Administration

The system was demonstrated to all partners via the ITEC Sharing practice and development days, with ITEC staff being on hand to support all subcontractors as they pilot the system in their own organisations.  The system mirrors both  the Learner Voice and internal evaluations which enables the subcontractor partners to benchmark their learner satisfaction rates not just against themselves but also others across the entire Welsh network.

The live data is broken down per subcontractor / partner in the form of satisfaction charts per topic, response rates and monthly planning lists to help parthers forward plan data capture.  Learner comments can be accessed via the report which gives further insight into learner satisfaction rates.  These reports can be broken down per programme, by age / gender / ethnicity, and by dates, to allow comparisons and interagation of data.   Responsiveness data can be accessed  via the ITEC ‘live’ Partner Portal Intranet system.

Improvement Resource Type: Effective Practice


The context and background to sector-leading practice

Sandfields Comprehensive School serves the Sandfields area of Port Talbot and has a large Enhanced Resource Provision (ERP) for pupils who have a wide range of physical and other profound learning difficulties.  

Forty-five per cent of pupils are entitled to free school meals.  This is amongst the highest in Wales and well above the national average of 17% for secondary schools.  Forty-two percent of pupils have a special educational need and around 12% of pupils have statements of special educational needs. 

For over a decade, the school has embarked vigorously on a drive to raise standards of pupil achievement.  While standards were improving steadily, staff recognised that the low level reading skills of many pupils on entry to the school adversely affected their overall progress and achievement in all subjects.  On average, over 60% of pupils arrive in the school in Year 7 with a reading age of less than 10 years.  As a result, the majority of pupils do not have the language skills they need to access the curriculum in key stage 3.  While this significantly affects their performance in key stage 3, it also influences their success in key stage 4.  Improving pupils’ literacy skills across all areas of the curriculum was recognised as a key challenge for the school and vital to pupils’ success in all subjects.

The school’s message

The key driver for the school has been to ensure that pupils leave with the skills they need for employment and life.  In particular, we have been very mindful that we must have a systematic approach to the teaching and learning of literacy skills.’

Mike Gibbon, Headteacher

Using data about pupils’ literacy skills intelligently and supporting staff through INSET have been significant in our drive for improvement.

Chris Prescott, Assistant Headteacher

Making sure that we are accomplished teachers of literacy as well as science has been central to the success of our pupils.’

Barbara George, Head of Science Department

The good practice in detail

Senior managers recognised that in order to improve the standard of pupils’ literacy skills, they needed a whole school approach in which every subject contributed to the development of pupils’ literacy skills.  To be successful, the development of pupils’ literacy skills had to be embedded into everyday practice and be consistently undertaken across all subject areas. 

The focus on improving literacy in this school has resulted in a comprehensive and extensive programme to develop pupils’ literacy skills through every subject scheme of work.  These schemes of work systematically highlight the development of pupils’ literacy skills.  The school also provides high-quality language workshops to help pupils catch up.  There is regular training of all staff on the teaching and learning of literacy and the school’s intranet has been developed to provide staff with a range of information and resources.

An important part of the school’s work on raising standards of literacy is the analysis of pupil performance data.  There is a thorough analysis of a wide range of data on literacy, which enables staff to identify issues.  This data includes:

  • base-line data when pupils enter the school such as information received from primary schools as well as cognitive and reading tests undertaken in Year 7; and
  • early identification of pupils’ literacy difficulties by staff, parents and others.

Careful analysis of the data ensures pupils’ literacy difficulties are identified at an early stage so that they can receive targeted support.  A very successful part of the school’s strategy to raise standards has been the development of a structured language and literacy programme.  This programme is delivered in the form of language workshops, which are run by the additional learning needs coordinator (ALNCo) in consultation with the English department.  Termly reviews of pupils’ performance, including an evaluation of performance in end-of-unit assessments, diagnostic testing and feedback from staff, help to monitor pupils’ progress and achievements.  In addition, end-of-year re-testing using standardised commercial tests as well as examination results also contribute useful information.

Agreeing a whole-school focus for the development of literacy skills was important in ensuring consistency.  Across the school, in all subject departments, it was agreed that there should be a strong focus on:

  • expanding pupils’ oral skills so that they would have the skills they needed to discuss their studies as well as be better prepared for written tasks;
  • developing the specific subject language pupils needed for their studies;
  • improving pupils’ reading skills; and
  • developing pupils’ written skills, particularly the accuracy of their writing.

Once the emphasis had been agreed it was important for staff to be consistent in the approaches they used to develop pupils’ literacy skills regardless of the subject that was being taught.  Chris Prescott, Assistant Headteacher says ‘it is important to develop practice across all parts of the school and not just rely on having pockets of good practice.’  She emphasises that for staff to put policies and principles into practice successfully, they have to not only understand the ideas and commit to them, but also receive appropriate training and have access to suitable resources.  The school has provided a ‘toolkit for staff’ and used in-service (INSET) training to provide staff with the skills and resources they need to develop pupils’ literacy skills.  The school has ensured that staff understand and use a common language to discuss aspects of pupils’ literacy skills.  The implementation of whole-school marking policies ensures that pupils receive consistent feedback on the development of their literacy skills.

The whole-school INSET literacy programme for staff focuses on giving them the skills they need to develop literacy in their particular subject area.  This training has provided ideas and inspiration for teaching literacy.  The training has also helped to ensure that staff are consistent in their implementation of strategies and the language they use to develop pupils’ literacy skills.  For example, across the school, staff understand and use the same strategies to help pupils develop the higher-order reading skills of skimming and scanning.  In addition, there is consistency in the way that staff teach subject-specific vocabulary.  The ‘toolkit for staff’ includes ideas and approaches, such as the use of word and definition cards and calligrams illustrated below.

SandfieldsImg1

SandfieldsImg2

Providing a visual representation of a word that reflects its meaning has proved very successful in enabling pupils to develop their subject specific vocabulary across a wide range of subjects.

Other resources include guidance for staff on effective questioning that draws on Blooms Taxonomy classification system.  This guidance has helped staff set questions in activities and tasks that require pupils to use their reading skills to analyse, synthesise and organise ideas or information.  This guidance helps non-English specialists to feel confident and the training they receive provides them with many practical ideas and suggestions that they can use to develop pupils’ literacy skills in the classroom.

The school’s intranet holds a wide range of information that all staff can access easily, such as performance data on pupils’ literacy skills.  The intranet holds a range of exemplar materials to support staff in planning lessons.  There are also very useful resources like the online reading age calculator that helps staff to choose appropriately challenging texts for pupils in subjects across the curriculum.            

Overall, the school’s approach to the development of pupils’ literacy skills has had a very positive and marked impact on pupils’ reading and writing skills as well as contributing very effectively to their attainment in other subject areas.

The impact on standards

An extensive range of pupil performance data shows that the school has been very successful in raising standards over time.  In particular:

  • each year, the proportion of pupils with a reading age below 10 years falls significantly as they progress through key stage 3;
  • by the time pupils sit GCSEs, less than 2% of pupils originally identified with reading difficulties have a reading age of below 10 years;
  • the gap in attainment between pupils who receive school meals and those who do not has been successfully narrowed;
  • most pupils are able to access the whole curriculum more effectively and successfully;
  • the proportion of pupils achieving level 1 and level 2 in communication skills is increasing strongly;
  • by the end of key stage 4, pupils make very significant progress in relation to their prior attainment and predicted performance; and
  • overall school performance is consistently among the best in the family of schools.

In the recent inspection of the school, inspectors noted that:

‘…pupils’ work is well presented and well written, and demonstrates very good levels of knowledge, understanding and skills.  In their books, there is a wide range of good extended writing with generally accurate spelling, punctuation and grammar.  Pupils demonstrate very good skills in reading for information and can present this information in a wide variety of styles.’

There are additional wider benefits of improved literacy skills for pupils.  Staff report that most pupils are better motivated in lessons, more able to work independently and take pride in their achievements.  Pupils’ interest and attendance in the after-school library club have also increased, which benefits their research skills and ability to learn independently.

Read about other related case studies

You may find it helpful to read about the successful literacy work of other schools, including:

·Ysgol Eirias, Conwy

  • Casllwchwr Primary School, Swansea
  • Trerobart Primary School, Rhondda Cynon Taf

Reflect on practice in your own school

Use the case studies to help you reflect on practice in your own school.  

  • What outcomes associated with this case study have you achieved to date?
  • What impact does your current practice/activity have?
  • How do you measure the impact of this work?

You may also find the following prompts useful in determining what your school needs to do to improve pupils’ literacy skills. 

Standards

To what extent are pupils helped to:

  • improve their reading skills not just in English or Welsh but also in work across the curriculum;
  • develop and use higher-order reading skills confidently and competently across the curriculum;
  • become more familiar with the characteristics of different forms of writing, especially non-fiction writing;
  • become more accurate in their use of grammar, spelling and punctuation;
  • gain enthusiasm and stamina for writing in work across the curriculum; and
  • achieve higher standards of performance overall?

Planning a whole school approach

  • Does the planning of a skills-based curriculum in your school have literacy as a core organising element?
  • Do staff recognise that literacy should be the essential backbone for all schemes of work not only English or Welsh?
  • How well have staff combined the non-statutory skills framework with the National Curriculum 2008 subject orders?  Is there a suitable emphasis on literacy in all areas?
  • How effective is the long, medium and short-term planning for literacy skills across the curriculum?  Does this planning impact positively on pupils’ standards?
  • Is there clear progression in pupils’ literacy skill development across the curriculum?
  • Do all staff ensure there are enough opportunities for pupils to use and develop their reading and writing skills (including extended writing) across all areas of the curriculum?

Teaching and assessment

  • How well do staff promote and develop pupils’ literacy skills when teaching subjects other than English or Welsh? 
  • Do teaching methods take account of the development of pupils’ literacy skills in work across the curriculum, such as the use of questioning techniques, the support provided by writing frames etc.?
  • Do teachers assess pupils’ literacy skills across all areas of the curriculum and not just in English or Welsh? 
  • How well does the school track pupils’ literacy skill development across the curriculum?  Is information shared and used effectively across the school?
  • Does marking take account of pupils’ literacy needs as well as their subject knowledge and understanding?  Is marking practice consistent across the school?
  • How are pupils involved in improving their literacy skills, such as planning their own activities, knowing how to improve their literacy skills and setting their own literacy skills targets?

 Leadership and management

  • How is the development of pupils’ literacy skills across the curriculum monitored and evaluated? (Who is involved and what do they do?)
  • What has been the impact of monitoring and evaluation procedures?
  • Do staff have the skills they need to promote literacy through all areas of the curriculum?  What INSET on literacy takes place and how does this benefit teaching and learning?
  • How does pupils’ literacy skill development fit into school development planning and self-evaluation?
  • Do pupils benefit from the way your school works with others to raise standards of literacy, such as the local authority, with your school cluster, as part of a professional learning community (PLC) etc.? Is good practice being shared across all partners? What more needs to be done?
  • What has been the impact of improvement work on standards of literacy? Where are improvements still needed?

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

The Cathedral School is a co-educational independent day school in Cardiff for pupils aged 3-16.

The school has been keen to develop the quality of self-evaluation through the use of first-hand evidence in order to create a culture of accountability within both staff and pupils.

Description of nature of strategy or activity

In September 2010, the school appointed external teacher mentors as advisors to the staff on their teaching. In addition to teaching observations carried out by senior managers, these teacher mentors (one in the primary phase, one in the secondary phase) observe teaching by all staff regularly. They provide feedback to teachers on the lessons they have observed giving particular focus to specific aspects of teaching. The mentors are experienced inspectors who work on a consultancy basis for the school. They are not part of the hierarchy of the school and act as a critical friend. The lesson observation record is discussed in detail with the teacher after the lesson, and a copy passed to the headteacher who uses it as part of the first-hand evidence for the school’s self-evaluation.

Mentors visit each week, on different days to ensure that, over an academic year, they observe a wide range of teaching and that every teacher is seen with the same approximate regularity. Each mentor submits a termly report identifying common strengths in teaching and those areas which need further development. The reports are shared with the staff and are a basis for promoting good practice among teachers.

‘Challenge Grades’ were introduced in September 2010 in response to a need for better use of academic data and to monitor pupils progress through each key stage more effectively. The system is modelled upon the practice of a fellow Woodard school. In the secondary phase, pupils undergo MidYIS testing upon entry to Year 7, and this data is used to identify, in each subject, the grade the pupil is most likely to achieve at GCSE. To this the school adds a full grade, and the resulting grade is known as the ‘Challenge Grade’ (ie the grade we challenge the pupil to achieve at GCSE). Every six weeks, pupils’ attainment in each subject is compared to their ‘Challenge Grade’. A review grade of +1, 0, -1 or -2 (indicating performance above, at, below or well below the ‘Challenge Grade’) is awarded and a target for improvement is given by the teacher. This review is discussed between form tutors and their tutees and overall targets for improvement are agreed. Parents are able to respond to the review when it is sent home.

In September 2011, ‘Challenge Grades’ were extended to key stage 2. ‘Challenge Grades’ are identified for English, mathematics, science, information and communication technology, history and geography. These grades are based on National Curriculum levels derived from standardised assessments at the end of key stage 1. Coloured symbols are used in place of review grades to indicate how well a pupil is progressing towards achieving these ‘Challenge Grades’.

Annual Reviews carried out each September by each department and section of the school are another crucial part of the school’s academic self-evaluation. These review identify evidenced strengths and areas for development in a number of areas, such as academic achievement, teaching and learning, preparation and training and indicate suitable improvement startegies. The process is an open and realistic in-house evaluation that is designed to be constructive and developmental. The review document and the departmental development plan forms the basis of discussion between the head of department, headteacher and director of studies. A short list of action points are drawn up which provide a useful framework for moving the department forward. Halfway through the year, the action points are revisited to assess progress made. A similar Annual Review is carried out by the junior and infant sections.

What impact has this work had on provision and learners’ standards?

The ‘Challenge Grades’ initiative, in both primary and secondary phases, has greatly improved the effective use of academic data, improved the quality of reporting to parents, promoted ambition in the pupils and their teachers, facilitated meaningful dialogue between pupils and tutors about standards and progress, and enabled pupils to measure their achievement against their own potential, rather than against one another. The short time interval between each review, when the slate is wiped clean, means that pupils have a manageable timeframe in which to improve. The 2011 GCSE results showed a very strong correlation between ‘Challenge Grades’ and the grades pupils achieved.

The termly reports from the external mentors reflect an improvement in teaching and learning. Pupils have also commented positively about improvements in teaching methods and the quality of their learning experiences both in and out of the classroom.

Value-added data at the end of key stages 2 and 4 indicates that nearly all pupils make very good progress.

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

The Cathedral School is a co-educational independent day school in Cardiff for pupils aged 3-16.

In the secondary phase, two-thirds of pupils have come up through the school’s primary phase and a third have joined at 11+ from other local schools. In view of a national tendency for key stage 3 to be a ‘dip’ phase when pupils can lose focus and coast, the school has provided an incentivisation programme for focus and achievement in key stage 3, which is largely pupil managed.

Description of nature of strategy or activity

The ‘Headmaster’s Award’ programme begins at Year 7 at ‘Bronze’ standard. It continues in Year 8 at ‘Silver’ and is completed in Year 9 at ‘Gold’ standard. There are five sections that have to be completed for bronze, silver and gold, though at differentiated levels appropriate to the school structure and organisation.

These sections are:

  • Academic;
  • Leadership;
  • Physical;
  • Development of skills; and
  • Extension activities.

Each section has to be completed to a suitable standard with the pupil’s completion validated in a record book by a responsible adult.

Examples of activities that can be undertaken to complete each section include:

Academic:

  • Write an original and insightful review of a book, film or play
  • Produce a wall display on a relevant area of study in any subject
  • Give a presentation which shows original thought and research
  • Regularly attend the school’s extra-curricular lectures programme and produce a short report

Leadership:

  • Conduct tours for visitors around the school, explaining its ethos and aims
  • Help at a group/activity within school or act as a mentor to younger pupils
  • Contribute to the community through a club, society, church or organisation
  • Active involvement in charity awareness and fundraising

Physical:

  • Represent house or school in sporting competition
  • Engage in various Outward Bound activities organised by the school, family or scouts
  • Regularly attend school sports or fitness sessions to improve personal health and fitness

Development of Skills:

  • Commit time on a regular basis to a skills-based activity by taking up a new skills-based activity, or developing an existing interest in a new way or to a higher standard
  • Performing publicly in one or more forms of expressive arts or participating in house activities within school.

Extension Activities can be undertaken in any area. In the academic area, for example pupils might undertake a research project and produce a report. As part of physical or skill development, pupils might contribute regularly at a high level to an organisation outside school.

Commendations can be achieved in each section, either by the exceptional standard to which the activity is completed or by the variety of activities undertaken. Achieving commendations allows the pupil to gain a Merit or Distinction, dependant upon the number of commendations achieved.

At the end of the academic year, parents are invited to a presentation evening at which the awards are presented to those who have achieved them and aspects of the work undertaken to gain the award are highlighted. The award is self-managed by pupils who use a record book produced by the school to track their own progress. Although the teacher in charge of the award oversees pupils’ progress through the sections, the onus is on pupils to decide how and where to complete the award. In this way the award promotes independence and self-motivation.

What impact has this work had on provision and learners’ standards?

The award has developed pupils’ leadership qualities and particularly inter-personal skills

The school has carried out surveys of pupils and parents, which have indicated that participation in the award has:

  • helped pupils with their organisational and communication skills, particularly through the academic section;
  • improved pupils’ confidence and helped them to settle more easily into school, particularly the physical section in Year 7;
  • developed pupils’ leadership qualities and particularly inter-personal skills;
  • improved pupils’ attitudes towards areas of school life that they might not otherwise have engaged with;
  • encouraged pupils to try new things and to take a few risks, particularly in outdoor pursuits for extension activities;
  • increased pupils’ participation in house events and competitions, particularly in areas such as music, drama and creative arts (including poetry, photography and portraits); and
  • enhanced pupils’ awareness of the local community, particularly through their involvement in charitable events.

Improvement Resource Type: Effective Practice


               

Context and background to sector-leading practice

The distinctive curriculum at Coleg Elidyr emphasises experiential, practical learning and offers a well-rounded approach to learning that draws on land-based, vocational and craft subjects to help learners develop skills for a more independent life. 

The college is committed to the belief that all learners, whatever their abilities or needs, are able to make a unique and individual contribution to the life of the community through work.  However, by 2011, the changing profile of the college’s learners meant that most were unlikely to enter employment on leaving college.  The most likely destination for most learners would be supported living in an urban environment.  It was recognised that staff needed to develop a new understanding of how their work areas could help learners develop the skills they needed to access their chosen destinations.

Description of nature of strategy or activity identified as sector-leading practice

The college’s first step was to establish a greater understanding of the purpose of each subject or work area, through asking the following questions: what skills does each learner need to make a successful transition to their future destination and how can each learning area contribute to the development of these skills?  What emerged from discussions was a recognition that while learning areas enabled learners to develop specific vocational skills, they also provided opportunities for the development of a broad range of transferable skills.  These skills included literacy, numeracy, communication, social skills and problem solving skills as well as work-related skills, such as an understanding of working practices, health and safety and teamwork.

The college provided training for all staff to make sure that they understood how to integrate the teaching of transferable skills with their own subject-specific teaching.  Session plans clearly demonstrated how transferable skills would be taught alongside vocational skills.  Each tutor developed progression ladders for their own work or subject area and targets were set and reviewed against these on a regular basis, according to the ability of each individual learner.

At the same time, the college appointed a work experience co-ordinator.  Her first task was to extend the range of external work experience placements, so that learners could choose placements that suited their particular interests and linked well to the learning they were doing in college.  She contributed to assessing progress within the placements, ensuring learners’ targets were being addressed within the workplace.

In addition, the college undertook a thorough review of the opportunities for work experience on site.  The priority was to ensure that these built on a learner’s prior learning while developing the skills and confidence needed to access work experience externally.

What impact has this work had on provision and learners’ standards?

The skills that learners develop at Coleg Elidyr enable them to participate successfully in work experience both within and outside the college.  All learners participate in internal work experience, including working on the farm, in the office and in the garden.

Many of the learners progress to regular external work experience in Years 2 and 3, including gardening and working in a local community shop. 

The focus on developing skills prepares learners extremely well for life after college and helps them grow in confidence and self-esteem.

Through its involvement in the Unlocking the Potential of Special Schools (UPOSS) FE initiative in Carmarthenshire, the college has shared this work with representatives from Coleg Sir Gar, Careers Wales, Heol Goffa Special School and the local authority.  In addition, it has shared the practice with other independent specialist colleges in Wales through regular networking opportunities.

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

Vocational Skills Partnership (VSP) is a consortium of four private work based learning providers in Abercynon. It was developed in order to meet the challenges set out in the ‘Transformation of Post 16 Education and Learning in Wales’ agenda.

The promotion of learners’ wellbeing is a fairly new concept for Post 16, work-based learning. In conjunction with Acorn and Babcock, VSP identified a need to be able to effectively advocate the concept to learners primarily employed and based in the workplace. Following various meetings between the three providers, it was agreed that developing a single location where learners, employers and employees could access the latest up-to-date information and advice on how to improve their wellbeing, or the wellbeing of their employees, could be extremely effective.

Rather than developing three separate strategies, the three providers worked together to create a central Wellbeing information point, which became called ‘My Wellbeing Hub’. To raise funds to develop this venture, the three partners submitted a bid to the Welsh Government’s Quality Improvement fund (QIF).

Nature of strategy or activity identified as sector-leading practice

Following the successful QIF application, VSP led the development of ‘My Wellbeing Hub’. VSP arranged monthly meetings with Acorn and Babcock in order to plan, launch, monitor, review and continuously improve ‘My Wellbeing Hub’.

VSP recruited a ‘Go Wales’ graduate project worker to explore the numerous themes linked to wellbeing and undertake research into the types of resources that should be made available for the learners. As part of this process, questionnaires and interviews were conducted with learners, employers and other stakeholders to determine the demand for information on specific topics and an understanding of the most important areas to include on the Hub. We also researched what help various support agencies could provide and included a useful ‘sign-posting service’ to these. Eventually, we developed an easy-to-use website available to learners outside of VSP, Babcock and Acorn at the following address: mywellbeinghub.co.uk. We have made the site interactive through linking it to social media platforms, promoting discussion on issues around learners’ wellbeing and encouraging them to ask for specific guidance if necessary. We have ensured that the content remains current and relevant by linking RSS (Rich Site Summary) feeds to the site displaying the latest news, articles, advice and guidance on Wellbeing.

Impact on provision and learners’ standards

‘My Wellbeing Hub’ has had a positive impact on learners through arming them with the knowledge and understanding they need to manage their own wellbeing.

Since the site became ‘live’ in May 2012, there have been on average 745 hits per month. As a result of using the website, tutors report that learners have become able to focus better on their learning.

Many learners have given positive feedback. Individual cases include a learner who who wanted to give up smoking being directed to ‘MyWellbeingHub’ by her Skills Assessor. The support that she gained as a result was very helpful and as a result, she has not smoked for 4 months. In addition, she has developed a better general understanding of how to keep healthy and is now able to learn more effectively as a result.

Improvement Resource Type: Effective Practice


Context and background to sector-leading practice

ISA Training (ISA) was established in 1998 as a privately-owned, work-based learning provider, based in South Wales. ISA delivers work-based learning programmes throughout Wales and South West England, predominately in the hair and beauty sector. In Wales, programmes are funded by the Welsh Government’s Department for Education and Skills (DfES).

Programmes include Foundation Apprenticeships, Apprenticeships, and Flexible Funded Learning. ISA also delivers traineeships in hair and beauty on behalf of ITEC, as well as programmes for 14 to 19-year-old learners in schools in Wales. In addition to work-based learning programmes, ISA also delivers a range of commercial courses to the hair and beauty sector.

ISA Training gives learners a holistic view of their chosen career path in the hair sector and has an excellent reputation for being the expert training provider in this area.

One of ISA’s three main strategic aims is ‘to achieve excellence:- ensure quality delivery and identify and demonstrate sector-leading practices in the hair and beauty sector’.

Of current importance is the call to regulate the industry by means of state registration / regulation. The Hairdressing Council was established by an Act of Parliament in 1964. The intention of this body was to achieve mandatory state registration for hairdressers and bring the UK into line with other professions throughout Europe. Although the mandatory section of the Act was not secured, Parliament agreed to voluntary state registration.

The Hair and Beauty Sector Skills Council (HABIA) states that level 3 hairdressing apprenticeship programme is the recognised professional level in the sector. In the UK, typical progression rates from level 2 to level 3 qualifications are less than 28% for hairdressing.

ISA’s strategy encourages all educators and trainers working in the sector to inspire their students and learners to become state registered.

The importance of state registration to the professionalism of the industry is highlighted at induction so learners understand the value of their vocation at the outset of learning.

Nature of strategy or activity identified as sector-leading practice

As part of ISA’s aim to lead by example, since 2008, all learners on level 3 training programmes, who complete their apprenticeship are state registered, with their registration fees funded by ISA Training for the first year of registration. ISA hairdressing staff must be state registered to be employed by the company. In 2011, ISA’s managing director Shirley Davis-Fox was appointed to the Hairdressing Council, the only member representing Wales. This is a positive step in influencing the hair sector and raising the profile and uptake of state registration in Wales.

Shirley continually endorses state registration in the media. This has included high-profile appearances on BBC Radio Wales as well as contributions to the Western Mail, sector journals and at national hair and beauty conferences.

As part of a recent campaign tour of Wales, Shirley visited salons and further education colleges to talk to learners, employers and lecturers highlighting the importance of state registration. She has also met with Welsh Government Members who pledged their continuing support to promoting state registration.

Additionally, ISA secured agreement from the Pan Wales Hair and Beauty Network that Wales will aim to ensure that by 2015, three-quarters of learners undertaking an advanced apprenticeship through work-based learning or full-time education are state registered.

Only master craftsman and hairdressing celebrities who are state registered are invited to attend Salon Cymru, ISA’s annual hairdressing competition. This requirement helps reinforce the message that state registration is the way forward to a successful career in the industry.

Emphasising the importance of state registration enhances the prestigious nature of the level 3 qualification, making it more desirable for learners to continue their training. This approach will ultimately improve skill levels in the sector. ISA is proud to be pioneering this strategy in Wales.

Seeing the campaign constantly in the media spotlight gives ISA learners the confidence that their ISA trainers are truly passionate professionals who care about the future of the industry in which they are starting their career.

Impact on provision and learners’ standards

Over a three year period since the start of the promotion and take up of state registration, learners’ attainment on the level 3 hairdressing apprenticeship programme has increased by 14%. This strategy has also had a significant impact on the employability standards in the sector, as state registration encourages salon owners to professionalise their workforce and recruit high-quality personnel.

Registered learners are invited to a prestigious ceremony at ISA’s Salon Cymru to receive their certificate in front of approximately 500 sector professionals. The certificates are presented by the registrar of the Hairdressing Council and high-profile celebrity hairdressers who support state registration. Photos are published in ISA’s magazine ‘Hot Gossip’ and the Hairdressing Council’s journal, which promotes state registration to others.

As a result of the campaign, ISA training has spoken to over 1000 learners across Wales about the importance of becoming state registered. To date 350 learners across Wales have become state registered since 2008.