IT Manager

We’re looking for an IT manager who brings a calm, thoughtful approach to managing risk, shaping secure systems, and supporting the organisation through meaningful digital change. You’ll combine strong technical insight with a collaborative style, helping colleagues navigate complex issues with clarity and confidence. This role is ideal for someone who enjoys improving systems, strengthening resilience, and building productive relationships across teams and partners.

You will be responsible for ensuring Estyn’s compliance with statutory and regulatory requirements in relation to information security, business continuity, disaster recovery, and technology assurance. They will also oversee change projects, including migration of systems and services to cloud-based platforms, ensuring best practice in cyber security and alignment with government standards such as Cyber Essentials.

Key tasks include:

• Lead the development, implementation, and monitoring of Estyn’s IT compliance framework, ensuring alignment with government policies, NCSC guidance, and relevant legislation.
• Work closely with the Inspection Operations and Quality Assurance Manager to ensure the smooth running of our critical IT systems.
• Oversee the organisation’s business continuity and disaster recovery planning, ensuring plans are up to date, tested regularly, and effectively communicated to staff.
• Act as Estyn’s lead for Cyber Essentials compliance, coordinating assessments, remediation activities, and certification.
• Manage and deliver change projects involving migration of services into the cloud, ensuring security, cost-effectiveness, and minimal disruption to business operations.
• Lead IT procurement exercises, including specification development, tendering, supplier evaluation, and contract award.
• Manage Estyn’s IT service desk to ensure the delivery of a high-quality, customer-focused service that supports the organisation’s operational and strategic needs.
• Ensure robust contract and supplier management, providing challenge to proposed solutions, monitoring delivery against agreed KPIs, managing risk, and achieving value for money.
• Develop and maintain strong relationships with internal stakeholders, Welsh Government Digital colleagues, and external suppliers, ensuring shared understanding of risk, compliance obligations, and delivery expectations.
• Provide assurance and regular reporting to senior leadership and the Audit and Risk Committee on IT risk, compliance, procurement activity, and resilience.
• Champion a culture of continuous improvement, knowledge sharing, and staff awareness in cyber security, IT resilience, and procurement practice.
• Line management of the Knowledge & Information Systems Officer

Salary: £45,974 – £54,430 (pay award pending)

Duration: Permanent

Deadline to apply: 10am 5 January 2026